Welcome to Bizi

Zaragoza's new public transport system is called Bizi. It is a new, simple, practical and sustainable service that you can use for your journeys around the city. Go where you want, when you want, without fumes or noise.

Combine it with other forms of public transport and you can go anywhere.

It's simple. Just follow these steps:

Activate your card:
You must activate your card before you can start using this service. Access the "User zone" in www.bizizaragoza and enter your username and password. Follow the steps that appear under the "Activate card" section. If you have registered via your Fluvi card, the service will be automatically activated three days later.

Take out your bicycle:
Once your card has been activated you can visit any station where you will find a SAT (Service Access Terminal). Place the card near the terminal's reader and follow the instructions that appear on the screen. Once your details have been verified, the SAT will tell you which bicycle you can remove and will automatically release the locking device.

Use it to travel around:
The Bizi is an individual form of public transport for travelling from one point to another. Therefore:

• The first thirty minutes of your journey are free.
• After this thirty minute period you will pay €0.50 for every 30 minutes of use up to a maximum of two hours.
• Remember that the bicycle may not be used for more that two hours per journey*.

Once this time period has expired you will be charged a penalty of €3 per hour or fraction of an hour. If you exceed this time limit three times you will be automatically suspended from the service.

* A journey is defined as the route that is taken on the bicycle from one station to the return station, regardless of whether it is the same or a different station.

Returning the bicycle:
After using the bicycle you must return it to your closest station. Never leave it in the street. Leave the bicycle in a free locking point. You will know that the bicycle is correctly parked when the red light comes on.

Never forget to carry your pass card with you! 1000 bicycles are waiting for you!
Use one and you will soon discover how comfortable and convenient they are. They also feature:

• Wide and ergonomic handlebars
• Adaptable seat height
• Three gear speeds
• Stand for when not in use
• Automatic night lights system
• Anti-slip pedals
• Rear panniers

Telephone number for information and enquiries: 902 319931

Travel with Bizi every day

The service is operational 365 days a year during the following times:

From Monday to Thursday, 6.00 am to midnight.
Fridays and the night before bank holidays, from 6.00 am to 1.00 am
Saturdays, from 8.00 am to 1.00 am
Sundays, from 8.00 am to midnight.


Bizi rules of use
Make good use of your new public transport service and always follow these guidelines:

• The card is personal and non-transferable.
• You may not carry any other person on the bicycle.
• The only person authorised to use it is the pass holder.
• He/she is fully responsible for the bicycle from the moment that it is collected from a station until it is correctly returned to the same or a different station.
• The maximum time for using a bicycle per journey is two hours. A charge of €200 will be made to the credit card of users that do not return the bicycle within 24 hours after removing it from a station.
• In the event that the destination station is full of bicycles, the access terminal will - notify the user of the closest stations where the bicycle can be returned.
• Current legislation relating to the use of bicycles must be complied with. (General Traffic Regulation) [pdf] .
• When bicycles are removed, users must check the state of the brakes and that all removable elements of the bicycle are securely attached, as well as adjusting the seat to the correct height.
• In the event that the bicycle has some element that is not in good working order, the user must return the bicycle and take another one.
• This service is not available to children under 16 years old.
• Bicycles in the Bizi system may not be used on other public transport systems, such as the bus or the train.
• Bicycles may not be used in bus lanes.
• When the bicycle is used on public highways, the traffic rules applicable to any other vehicle must be adhered to.
• Bicycles must not be ridden on only one wheel or attached to other moving vehicles.
• Bicycles may not be tied to trees, traffic lights, benches or waste bins, nor may they be parked in loading and unloading bays or areas designated for the disabled.
• Bicycles may not be parked in stopping areas for public transport or pedestrian crossings.

It is also very important:

• To obey traffic light signals and to respect pedestrian crossings.
• Always give way to pedestrians on foot.
• Indicate any manoeuvres to overtake or to change direction in advance.